Privacy Policy

Who we are

ShoppedOut is a grocery savings app for shoppers across Canada. Enter your postal code and it prices your whole grocery list at stores within your chosen radius (15–200 km), then tells you where one trip costs the least — compared per gram, millilitre or unit, same brand and size, including sale and flyer prices.

Who this policy covers

ShoppedOut is a Canada-only service. It is intended for shoppers located in Canada, and store, flyer and price data covers Canadian grocery stores only. If you use the app from outside Canada, you do so understanding that your information is handled under Canadian privacy law (PIPEDA and, in Quebec, Law 25), not the privacy laws of other countries.

What we collect

• Account details: your email address and sign-in identifier, so you can log in and keep your lists. If you change your email, we store the new one.
• Location: your postal code (required) and the approximate coordinates we derive from it, plus your chosen search radius. We never use precise GPS.
• Shopping preferences: your search mode, store-brand and category choices, stores you have excluded from results, plan status and display settings.
• Your lists: the items you add, quantities, and any lists shared with you by invite code.
• Price reports: prices you report in store. These are shown to other shoppers anonymously — your identity is never published.

We do not collect precise GPS location, contacts, or photos.

How we use it

Only to run the app: to sign you in, save your lists, compare store prices within your selected radius anywhere in Canada, apply your store and brand preferences, share lists with people you invite, and keep reported prices trustworthy. We do not sell your information.

Where prices come from

We do not use automated tools to collect prices from store websites. Sale prices are entered by our team from weekly flyers that stores distribute to the public, and from flyers shoppers choose to upload. Uploaded flyers are read with Google's Gemini AI to pull out item names and prices, then checked by our team before they appear. Uploads are linked to your account only so we can prevent abuse. Prices can change and may differ in store; always check the shelf price at checkout.

How we work out prices

• We record only facts printed in a flyer: store, product, brand, size, sale price, regular price and flyer dates. We do not copy flyer photos, artwork or marketing text.
• Most grocery chains print one flyer for a whole province or region. When a flyer covers a region, we apply its prices to that chain's stores in the region. A single store may still differ because of local pricing, franchise owners or stock.
• To compare stores fairly, we convert prices to the same unit (per gram, millilitre or item) and match the same brand and size where we can.
• When we don't have a current sale price, we may show an estimate from past flyers or Statistics Canada averages. Estimates are labelled and never counted as a store's sale price.
• Expired flyer prices are kept without any personal information so we can show price trends.
• Prices are a guide, not a promise. Please check your local store's flyer or shelf to make sure an item is on sale at your store before you shop.

Storage and security

Your data is stored with Lovable Cloud, our managed database and hosting provider, which runs on Supabase and Amazon Web Services (AWS) infrastructure, with the website itself served through Cloudflare. These providers process your data only to host and operate the app on our behalf. Access is controlled by row-level rules, so each account can only reach its own lists and settings. Traffic is encrypted in transit. Lists are also cached on your own device so they survive closing the app; clearing your browser data removes that local copy.

Cookies and analytics

We use three kinds of storage. You choose the optional ones in the cookie banner, and you can change them any time with "Cookie settings" at the bottom of every page.

1. Essential storage (always on). Your sign-in session and the settings you save on this device, such as your postal code, search radius, kitchen items and trip preferences. These are needed for the app to work and are never used for marketing or tracking.

2. Our own anonymous visit counts. When you are not signed in, we count page visits as anonymous events with no visitor ID, name or email, so they cannot be tied to you. We record the page, the date, the referring website and an approximate province and city. If you are signed in, key steps (such as starting a list) are linked to your account so we can improve the service. We do not store IP addresses for analytics, do not follow you on other websites, and do not sell or share this data.

3. Advertising cookies from Google (only with your OK). Personalized ads use cookies set by Google and its partners, and are turned on only if you accept them. If you decline, Google may still show general, non-personalized ads, which use cookies only for things like fraud prevention and frequency limits. Details are in the next section.

Advertising and cookies

ShoppedOut shows ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to ShoppedOut and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info. Learn more about how Google uses information from sites that use its services.

Quebec residents (Law 25)

Your choices

• Update your email, postal code, radius and preferences any time in Settings.
• Exclude stores or hide store brands from Settings.
• Reset a list invite code or remove members to stop sharing.
• Ask us to delete your account and everything attached to it — we action deletion requests within 30 days.

Children

ShoppedOut is not directed at children under 13 and we do not knowingly collect their information.

Contact

Questions or a deletion request? Email ShoppedOutAdmin@gmail.com.